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Service guide Public services · Virginia

Lynchburg paratransit: eligibility comes before the first trip request

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GLTC publishes separate certification, service-area and reservation rules; a medical appointment alone does not establish eligibility.

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Certification and geography are separate

GLTC describes PTS as transportation for eligible people whose disability prevents use of its regular bus routes. Certification requires both an applicant section and a medical-professional section.

The operator says it determines eligibility within 21 days after receiving both.

The published service area covers Lynchburg and three-quarters of a mile around fixed routes extending beyond the city. A Lynchburg destination does not establish that every distant starting address is served.

Confirm both endpoints with GLTC.

A request still needs operator confirmation

GLTC lists 434-455-5099 for PTS trip requests. Its page permits requests up to 14 days ahead and requires a call by 5 p.m. the evening before travel.

It lists $4 per one-way trip with exact fare.

Discuss return arrangements and any personal-attendant requirement directly with the dispatcher. This guide does not grant eligibility, reserve a vehicle, promise a pickup or determine whether a particular mobility device can be accommodated.

Send medical certification only through the operator’s supported application route; Gretna Junction does not collect it.

Sources & verification

GLTC PTS paratransit

Official eligibility, service-area, request timing, telephone and fare information; page timestamp August 21, 2026. No individual eligibility or trip booking tested.

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