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Lynchburg water customers can use EyeOnWater to follow usage

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The city says its cellular-read meter upgrade supports a free website and mobile app with usage views and high-use alerts.

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Outdoor water-treatment tanks are connected by blue utility piping.
Licensed stock water-infrastructure photograph. Utility context only; not Lynchburg equipment, a customer meter, usage record, leak or bill. Pexels · photographer at source · Pexels License
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In this story

The city links customers to a free monitoring tool

Lynchburg Water Resources says it is nearing completion of residential cellular-read meter installations and that customers can use EyeOnWater through a website or mobile app. The city describes the tool as a way to review water use and receive alerts when high usage may indicate a leak.

A high-use alert is a prompt to investigate, not proof of the location, cause or responsibility for a leak. The app does not replace the city’s controlling meter, billing, adjustment or emergency-service process.

Use the city route and keep account details private

The city directs customers to EyeOnWater’s signup page and provides a city-hosted step-by-step video. Use the official links, confirm the account requested by the service and keep credentials and private utility details off public forms and social posts.

Compare unusual usage with current fixtures and responsible professional or utility guidance. Enrollment does not guarantee uninterrupted data, notification delivery, a bill reduction or eligibility for an adjustment.

Sources & verification

City of Lynchburg — Lynchburg Residents Can Track Water Use With EyeOnWater

Official city news page checked November 4, 2026 for the meter-upgrade status, free tool, signup route, usage views and high-use alert description.

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