Danville shares a state warning about fraudulent EBT texts and calls

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The official city notice says unexpected messages may claim a declined purchase or unusual activity to obtain card and PIN information.

1 minute read · Gretna Junction Research Desk

AI-assisted · Last verified Official City of Danville notice checked November 2, 2026.

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A hand writes beside a calculator and financial papers. — Licensed stock financial-planning photograph. Fraud-prevention context only; not an EBT account, message, victim or reported transaction. Kaboompics / Pexels · Pexels License
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In this story

What the warning describes

Danville posted a Virginia Department of Social Services warning about fraudulent text messages and phone calls aimed at people who receive SNAP or use EBT. The notice says some messages falsely claim a declined purchase or suspicious activity and then ask the recipient to reply, call a supplied number or verify card information.

The city notice says not to respond to the unexpected message, call the number it provides or share an EBT card number, PIN or other personal or financial information. A message naming a familiar retailer does not make it genuine.

Use an independently verified contact route

The notice directs account concerns to official EBT customer service at 1-866-281-2448. Type or dial the verified number independently rather than following a link or callback number in the suspicious message.

This public warning does not determine whether a particular account has an unauthorized transaction. Keep account-specific details private and use the responsible benefit office or official card-support route for an individual record.

Sources & verification

City of Danville — fraudulent EBT message warning

Official city notice posted October 22 and checked November 2, 2026 for the scam pattern, safety steps and official EBT customer-service number.

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