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Clarksville utility customers may receive new text and email notices
The town says its outbound system can send bill reminders and service notices, including water-outage information.
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What the town says the system sends
Clarksville's official notice says utility customers may receive text messages or email through a new outbound notification system. The listed uses include regular and delinquent utility-bill reminders and notices such as water-outage information.
The town says the new messages do not replace its existing regular and delinquent utility bills. Customers who do not want text messages may reply STOP to opt out of that channel.
Check the contact information on the account
Customers whose account lacks an email address or mobile number are asked to notify Town Hall. The notice provides 434-374-8177 as the town contact number.
The announcement does not promise that every notice will arrive by every channel or establish a new payment deadline. Use the account's controlling bill and the town's official contact route for payment or service questions.
Sources & verification
Official town notice checked November 3, 2026 for message types, opt-out instruction and contact route.
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